At TheBullMart, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website to shop for men’s wear.

1.Exchange & Cancellation Policy

  1. Exchange Only: We offer exchanges for products, but no refunds will be provided.

  2. Exchange Timeline: The exchange request must be made within 2 days after delivery. Requests made after this period will not be considered for exchange.

  3. Conditions for Exchange:

    • The product must be in its original condition.
    • No damage or signs of use should be on the product.
    • A valid proof (like a receipt or order number) should be submitted with the exchange request.

  4. Exchange Process:

    • You will receive a confirmation email or SMS for the approval of your exchange request.
    • The exchange process may take a minimum of 3 to 5 days, depending on stock availability and delivery location.

  5. No Refunds: We do not provide refunds under any circumstances. Only exchanges will be processed.

2. Information We Collect

We collect two types of information when you visit our website:

    • Personal Information: When you make a purchase, register an account, or subscribe to our newsletter, we collect personal details such as:
        • Name

        • Email address

        • Shipping and billing addresses

        • Phone number

        • Payment information (credit card, PayPal, etc.)

    • Non-Personal Information: We also collect information that is automatically gathered as you browse our website, including:
        • Your IP address

        • Device and browser information

        • Pages visited and time spent on our website

        • Shopping cart information and browsing history (via cookies)

3. How We Use Your Information

We use your personal information to:

    • Process and fulfill your orders, including shipping and payment processing.

    • Improve your shopping experience by personalizing our site based on your preferences.

    • Send you order confirmations, shipping updates, and receipts.

    • Communicate with you about promotions, new products, or special offers (only if you have opted in).

    • Respond to your inquiries, complaints, or requests for customer support.

We use non-personal information to monitor website traffic, analyze trends, and improve website performance.

4. How We Protect Your Information

We take your privacy seriously and use industry-standard encryption (SSL) to protect your personal and financial information during transmission.

Additionally, we:

    • Use secure servers to store your personal information.

    • Implement strict access control measures to ensure that only authorized personnel can access your data.

    • Regularly update our security protocols to protect against unauthorized access.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party partners to help us operate our website and provide services. These partners include:

    • Payment processors (Razorpay, etc.) for secure payment handling.

    • Shipping companies (FedEx, Delhivery, Ekart, IndiaPost, etc.) for order delivery.

All third-party partners are contractually obligated to use your information only for the purposes of fulfilling your order and improving our service. They will not use your information for their own marketing purposes.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience and to provide personalized recommendations. Cookies are small files that store information about your browsing behavior, preferences, and shopping cart.

You can disable cookies in your browser settings, but doing so may affect your ability to shop and use certain features on our site.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

[TheBullMart]
Email: Contact@thebullmart.in
Phone: +918889977157 Address: Kasturba Nagar, Ratlam (M.P)